Privacy Policy

Optimus Tech Solutions Ltd
Effective Date: March 19, 2026

1. Definitions and Interpretation

Optimus Tech Solutions Ltd ("Company", "we", "our", "us") is committed to safeguarding the privacy and personal data of all individuals who interact with our website, services, and communications.

This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal data when you visit our website or engage with our services. We ensure that all data processing activities comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By accessing our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information About Company

Company Name: Optimus Tech Solutions Ltd is a limited company registered in England under company number 16925371.
Registered Address: 1A Stanmore Road, London N15 3PR, United Kingdom
Email: info@optimustechsolutions.co.uk
Phone: +44 7448 960883

3. Scope of This Policy

This Privacy Policy applies to:

  • Visitors of our website
  • Clients and prospective clients
  • Business partners and suppliers
  • Individuals contacting us via email, phone, or forms

It governs all data collected through:

  • Our official website
  • Communication channels (email, phone, forms)
  • Service agreements and business interactions

4. Information We Collect

4.1 Personal Data You Provide

We may collect and process personal information that you voluntarily provide, including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Company name and job title
  • Any information submitted via forms, inquiries, or correspondence

4.2 Automatically Collected Data

When you visit our website, we may automatically collect certain technical data, including:

  • Internet Protocol (IP) address
  • Browser type and version
  • Operating system
  • Referral source
  • Pages visited and time spent on pages
  • Date and time of access

4.3 Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Improve website functionality

You may disable cookies via your browser settings; however, this may affect website functionality.

5. How We Use Your Data

5.1: We process and store all personal data securely and only for as long as is necessary for the purpose(s) for which it was originally collected. We are fully committed to complying with our obligations under the UK GDPR and ensuring that your rights are protected at all times. Further details on security measures can be found in Section 6.

5.2: Our use of your personal data will always be based on a lawful ground. This may include where processing is necessary for the performance of a contract with you, where you have provided your consent (for example, subscribing to our communications), or where it is in our legitimate business interests. We may use your personal data for the following purposes:

  • 5.2.1 To provide and manage your access to our website;
  • 5.2.2 To deliver our products and/or services to you (please note that we require certain personal data to enter into and fulfil a contract with you);
  • 5.2.3 To personalize and improve our products and/or services based on your preferences;
  • 5.2.4 To respond to your enquiries and communications;
  • 5.2.5 To send you communications that you have opted into, including newsletters and service updates (you may unsubscribe at any time using the link provided in our emails);
  • 5.2.6 To analyze website usage and collect feedback to enhance our services and user experience.

5.3: With your consent and/or where permitted by law, we may use your personal data for marketing purposes, including contacting you via email with updates, offers, and relevant information about our services. We will never send unsolicited marketing communications or spam and will always comply with the UK GDPR and the Privacy and Electronic Communications Regulations 2003 (PECR).

5.4: You have the right to withdraw your consent at any time and to request the deletion of your personal data, subject to legal and contractual obligations.

5.5: We do not retain your personal data for longer than is necessary for the purposes for which it was collected.

6. How and Where We Store Your Data

6.1: We retain your personal data only for as long as necessary to fulfil the purposes outlined in Section 4 or for as long as we have your consent to do so.

6.2: All personal data is stored and processed within the United Kingdom.

6.3: We take data security seriously and implement appropriate technical and organizational measures to safeguard personal data collected through our website.

6.4: Our security measures include, but are not limited to:

  • 6.4.1 Storing data within secure systems protected by controlled access and industry-standard safeguards;
  • 6.4.2 Implementing appropriate technical and organizational measures to prevent unauthorized access, disclosure, alteration, or destruction of your data;
  • 6.4.3 Regular monitoring and updating of our security practices to maintain a high level of protection.

6.5: While we take all reasonable precautions to protect your data, please note that the transmission of information over the internet is not completely secure. We encourage you to take appropriate measures when sharing personal data online.

7. Do We Share Your Data?

7.1 We do not sell, trade, or rent your personal data to third parties.

7.2 We may share your personal data with trusted third-party service providers where necessary to operate our business and deliver our services, including IT support, hosting, and communication services. All such third parties are required to comply with applicable data protection laws and to process your data securely.

7.3 We may also disclose your personal data where required to do so by law, regulation, or legal process, or to protect our legal rights.

7.4 In all cases, we ensure that appropriate safeguards are in place to protect your personal data when it is shared.

8. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent: When you provide clear permission
  • Contractual Necessity: To perform a contract with you
  • Legal Obligation: To comply with applicable laws
  • Legitimate Interests: For business improvement and service delivery, provided your rights are not overridden

9. Data Security

We implement robust technical and organisational security measures, including:

  • Secure servers and encryption protocols
  • Access control mechanisms
  • Regular security monitoring

Despite our efforts, no system is completely secure; therefore, we encourage users to take precautions when sharing personal data online.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes outlined in this policy
  • Comply with legal, accounting, or reporting requirements

When data is no longer required, it is securely deleted or anonymised.

11. Your Data Protection Rights

Under the UK General Data Protection Regulation (UK GDPR), you are entitled to a range of rights regarding the personal data we hold about you. We are committed to ensuring that you can exercise these rights effectively and transparently.

11.1 Right to Access

You have the right to request confirmation as to whether we process your personal data and to obtain a copy of that data. This is commonly referred to as a “Subject Access Request” (SAR). We will provide you with a copy of your personal data, along with relevant information about how and why it is processed, within one month of your request, unless an extension is permitted under law.

11.2 Right to Rectification

You have the right to request that we correct any personal data that is inaccurate, incomplete, or outdated. We will take reasonable steps to ensure that your data is accurate and, where necessary, updated without undue delay.

11.3 Right to Erasure (Right to be Forgotten)

You have the right to request that we delete or remove your personal data in certain circumstances, including:

  • Where the data is no longer necessary for the purpose for which it was collected;
  • Where you withdraw consent and there is no other legal basis for processing;
  • Where you object to the processing and there are no overriding legitimate grounds;
  • Where the data has been processed unlawfully.

Please note that this right is not absolute, and we may retain certain data where required by law or for legitimate business purposes.

11.4 Right to Restrict Processing

You have the right to request that we limit the processing of your personal data in specific circumstances, such as:

  • When you contest the accuracy of the data;
  • When the processing is unlawful, but you prefer restriction instead of deletion;
  • When we no longer need the data, but you require it for legal claims;
  • When you have objected to processing and we are verifying legitimate grounds.

During the restriction period, we may store your data but will not process it further without your consent, except where legally required.

11.5 Right to Data Portability

You have the right to request that we transfer your personal data to another organisation or directly to you in a structured, commonly used, and machine-readable format. This right applies only to data you have provided to us where processing is based on consent or contract and carried out by automated means.

11.6 Right to Object

You have the right to object to the processing of your personal data where it is based on our legitimate interests or for direct marketing purposes. If you object to direct marketing, we will stop processing your personal data for this purpose immediately. For other objections, we will assess whether we have compelling legitimate grounds to continue processing.

11.7 Right to Withdraw Consent

Where we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. Withdrawal of consent will not affect the lawfulness of any processing carried out prior to your withdrawal.

12. Cookies Policy

Our website uses cookies to:

  • Ensure proper website functionality
  • Improve performance and user experience
  • Analyse traffic and trends

Types of cookies we may use:

  • Essential cookies
  • Analytical cookies
  • Functional cookies

You can manage cookie preferences through your browser settings.

13. Third-Party Links

Our website may include links to external websites. We are not responsible for:

  • The content of third-party websites
  • Their privacy practices

We encourage users to review their privacy policies.

14. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” We encourage users to review this policy periodically.

15. Complaints

If you have concerns about how we handle your data, you have the right to lodge a complaint with the UK supervisory authority:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk

16. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy, please contact:

Optimus Tech Solutions Ltd
📍 1A Stanmore Road, London N15 3PR, United Kingdom
📞 +44 7448 960883
📧 info@optimustechsolutions.co.uk